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Surround yourself with the best

people you can find, delegate authority,

and don’t interfere as long as the policy you

have decided upon is being carried out.

~ Ronald Reagan

A major challenge that managers face

today is effective management of time

and consequently the ability to think out

of the box and find creative business

solutions. Delegation can ease a

manager’s load of work and leave

him/her free to invest time in more

qualitative and innovative work.

Effective delegation also helps juniors in

the company to learn and be emerging

leaders for the next generation.

While the benefits of delegation are far

reaching, managers often find it very

challenging. “

The most common Catch-22

we hear from managers is that they can’t

delegate because their people are not good

enough; they can’t do the work…

” writes

Lombardo and Eichinger in their book

For Your Improvement. They list the

following causes why managers fail to

delegate successfully:

Delegate but don’t follow

Delegate by throwing tasks at

people

Delegate little pieces

Don’t develop your people

Hoard most things to self

Not plan work

Not trust others

Overmanage people

Too busy

Too controlling

Some key ways to avoid the above to

become good at delegating are:

Informing

How do you set the pace to ensure that

the task in hand is done well by another

person? The right person, clear

instructions and guidelines, definite

targets and timeline can help a manager

to accomplish the work satisfactorily.

Identify the person:

Different

people have different strengths and

interests and a good manager

identifies and acknowledges these

strengths and interests. Linking the

right person to the task to be

completed is a first step for effective

delegation.

Explain the task:

The identified

person needs to fully understand

and appreciate the work given to

him/her. The key role of the

manager here is to adequately

explain the work to be completed.

Remember that he/she may be new

to the task and may need time to

understand it. Never lecture; let it be

a two-way process of talking, where

you give the person the chance to

ask questions and clarify doubts.

Set targets and time:

To avoid

ambiguity on how and when the

task can be effectively completed,

always set targets and timelines that

are mutually agreed upon between

you and the delegatee.

Follow-up:

In order to ensure that

the message has been received

Delegation

~ Raj Kamal Phukan

Guwahati Office

Raj Kamal Phukan is

based in the Company’s

Guwahati office where he

manages the centralized

staff recruitment for

Assam estates, provides

legal support, handles all

land related issues and is

involved in the

recruitment and training

of executives. In his spare

time, he reads, and goes

hiking and trekking. He

is a keen birder and bird

photographer and has

contributed photographs

to several Indian and

international

publications.

42 July 2016